Management Study Guide > Courses > Hotel Reception & Reservation Assistant Skills Hotel Reception & Reservation Assistant Skills 0 students enrolled Created by admin Last updated April 6, 2021 English Skills Development Current Status Not Enrolled Price 29 Get Started Subscribe To A Plan Course Content Introduction Hotel Reception and Reservation Assistant Skills Describe how to Converse with Customers Explain the Rules of Email Etiquette Explain the Rules of Grooming and Dress Code Explain the Rules of Telephone Etiquette Describe the Need of Relationship with Customers Explain how to Build Rapport with Customers Describe Roles Responsibilities of Hotel Reception Assistant Explain what is Up selling Explain what is Cross selling Identify the Steps for Selling as Hotel Reception Assistant Describe the Factors Influencing Buying Decision Explain how to Handle Customers Buying Objections Explain how to be Assertive as Hotel Reception Assistant Identify the Steps for Handling Customers Complaints List the Tips for Success as a Hotel Reception Assistant Show More About the Instructors Reviews There are no reviews yet. Be the first to review. You may also like Psychology for Product Managers & Entrepreneurs admin Free Psychology for Product Managers & Entrepreneurs Login to Enroll Introduction to Web Analytics admin $29.00 Operations Introduction to Web Analytics English Subscribe To A Plan Buy this Course Introduction to Digital Banking admin $29.00 Finance Introduction to Digital Banking English Introduction to Digital Banking Subscribe To A Plan Buy this Course
